Our customers are always in our mind
CMC Intralogistics portfolio also includes a variety of after sales services foreseen to maximize both performances and operational reliability of installed products and system. A wide range of training opportunities are available, either in our training center at CMC headquarter or directly at Customer’s site, for qualifying customer’s personnel to be perfectly prepared for everything that could be required during the operative life.
Preventive and corrective maintenance services are also available as both remote service and on-site assistance, this to always allow the best possible performance and availability.
Spare parts service is available to support any need of consumable or wear parts, as well as of possible replacement. This service could be arranged with a combination of a minimum set of parts stored locally and a wide range of parts stored in our warehouse that can be shipped almost immediately through couriers everywhere in the world.
Operative lifetime can be extended over the initially estimated period by customized modernization activities that will bring the system/product to a new life. In conclusion, even modernization is include in our portfolio but it is not intended as a simple replacement of worn or obsolete parts with new component, it could arrive to include a complete redesign in order to fit with new operative requirements or to increase energy efficiency/reduce operative costs.